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Guardsman Security Group | Nationwide Security and Support Services
Guardsman Security Group | Nationwide Security and Support Services

Guardsman Security Group | Nationwide Security and Support Services

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Tel. 0800 046 7886

  • Home
  • Services
    • Manned guarding
    • Key holding & alarm response
    • Events and arena
    • Mobile patrols
    • Construction security
    • Retail security
    • Front of house security
    • Temporary Staff Support Service
    • Commercial cleaning
    • Car park management
    • Sub contracting security service
    • CCTV Towers
  • Our offices
  • Online quote
  • About us
    • Mission statement
    • Environmental policy
    • Health & safety policy
    • Quality policy
    • Faq
  • News
  • Careers
    • Current vacancies
    • Online application
    • Employee value proposition
    • Recruitment policy
    • Staff training & development policy
  • Control room
  • Contact
  • Our Clients

Faq

Faq

1) Does Guardsman provide SIA Licenced Security Personnel?

YES! All our personnel are SIA Licenced and fully insured.

2) Are Guardsman trained and SIA licensed holder?

Yes, all field staff and office personnel currently are all SIA licensed holders according to relative security fields.

3) What is the training and vetting process for your Security Guards?

All Security Guards have to have completed SIA Approved training and be issued with an SIA Badge before they can apply to be part of the Guardsman familiy. When they apply their application is background checked to the BS 7858 standard.

4) I do not know how long I will need the Security Guard, how flexible can you be?

Guardsman fully understands that flexibility is key and that if you hired a Security Guard for 8 hours we appreciate that this could go to 10 or 12 hours depending on circumstances and we could accommodate this.

Changes to a contract can be made at any time, 24 hours' notice would give Guardsman and you the customer the time to ensure that the changes are implemented smoothly. We also appreciate that 24 hours notice is not always possible, in cases of emergency cover etc.

The Service Agreement for the provision of a Security Guard can be a one-off shift to a set amount of days/weeks/months all year round.

5) What guarantee do we have that someone will actually turn up?

It is in everyone's interest that we deliver a high-quality service at all times. All Guardsman Guards have a proven track record in being punctual and professional, and Guardsman has a ZERO no show record.

6) What parts of the UK can we cover?

With enough notice, we cover most of the UK except parts of rural Scotland and the isles.

Realistically our strength lines in London and Home Counties, East Midlands - West Midlands - North East - North West - Shropshire

7) What does a Security Guard cost?

Our rates are constructed taking into consideration your requirements, we conduct a site survey and a risk assessment, the results are put into a report that details how to minimise risk and improve security and safety. Quoting before those fundamental steps have been carried out would be just guesswork.

8) How are your Security Guards monitored?

The site has RFID tags installed around the perimeter and in key areas, and as the Security Guard conducts his patrol he swipes these tags and the details of time and who swiped the tag are immediately uploaded to the control room, which operates 24/7. This information is available to you, the customer, in real-time.

In addition, hourly check calls are made; this is to ensure lone worker safety if only one Security Guard on-site, also these are made to rural locations even if there are two or more guards.

From the management side, both random and regular site visits are made to ensure Health and Safety is complied with and that the quality of work is maintained.

9) What does SIA - Construction Line - CHAS - BS 7858 mean?

You have to love jargon! We have briefly touched on SIA and BS 7858:2012, to summarise these are bodies/accreditations that are there to help you the customer choose the best service for your requirements as all the fiddly, time-consuming parts have been taken care of.

10) What type and level of insurance do you hold?

Guardsman holds Fully Comprehensive insurance for £5m Public Liability and £10m Employer's Liability. Details are available upon request.


If you as a customer required enhanced cover, this can be arranged.

11) What organisations have you worked for?

Guardsman has provided security services to construction companies, corporate businesses, retail stores, community centres and local charities across the UK.

We have worked with SME's to large Blue Chip organisations across the UK.

12) Do I or my company need to provide anything?

The company contracting the Security Guard would need to provide the welfare utility. This is a place or a unit (depending on site) where the guards have shelter and access to water, electricity and sanitation.

13) Do the Data Protection Act and Privacy Policy apply to Security Guarding?

Very much so, and is as key to being looked upon as a reliable and trustworthy contractor. We are registered through ICO.

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GUARDSMAN SECURITY GROUP LTD
St James House
Telford TF2 9TW
Registered Number - 12544715

  • Security Guards Birmingham
  • Security Officers Wolverhampton
  • Security Services London

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